FAQ's

Frequently Asked Questions (FAQ) - The Perfect Boutique

1. What products does The Perfect Boutique offer?
We offer a curated selection of women's fashion, including clothing, accessories, and footwear designed to help you look and feel your best.

2. How can I place an order?
You can browse our online catalog and add items to your cart. Once you're ready, proceed to checkout and follow the prompts to complete your purchase.

3. What payment methods do you accept?
We accept major credit/debit cards. For your convenience, we offer installment payment options through Klarna and Shop Pay.

4. What is your shipping policy?
We offer standard and express shipping options. Shipping times and charges depend on your location and selected delivery method. Shipping details are provided at checkout.

5. Do you offer international shipping?
Yes, we ship internationally. Shipping fees and delivery times vary by country.

6. What is your return and exchange policy?

In-Store Return & Exchange Policy
Customers who purchase items in-store may return items within **7 days** of the purchase date for a **full refund**.
If the 7-day window is missed, you can still exchange the item for store credit or a different item **within 14 days** of purchase.
After 14 days, all sales are final, and no returns or exchanges will be accepted.

Online Return & Exchange Policy
To allow additional time for shipping, customers who purchase items online have **14 days** from the date the item was received to request a **full refund** or an **exchange**.
To be eligible, items must be unused, with tags attached, and in their original packaging.
After 14 days from receipt, all sales are final, and no returns or exchanges will be accepted.

7. How can I track my order?
Once your order ships, we’ll send you a confirmation email with a tracking number so you can monitor its progress.

8. Do you offer gift cards?
Yes, gift cards are available for purchase in any denomination and can be redeemed online or in-store.

9. How do I contact customer service?
You can reach us via email at **sales@yourperfectboutique.com** or call us at **901-316-5085**. Our support team is available Tuesday through Saturday, 10AM – 4PM CST.

10. How can I stay updated on new arrivals and promotions?
Subscribe to our newsletter or follow us on social media:
- Instagram
- Facebook
- TikTok

11. Perfection Points Loyalty & Reward Program

Join our **Perfection Points** Loyalty Rewards Program and start earning today!
For every $1 you spend, you'll receive **5 points**, which can add up quickly to save on future purchases.
Points can be redeemed for discounts during checkout, helping you get more of the styles you love.

How it works:
- Earn points automatically with every purchase, online or in-store.
- Accumulate your points over time to unlock larger savings.
- Redeem your points for discounts on future orders.