Refund policy

Exchange Policy
Eligible items may be exchanged or returned for in-store credit within 7 days of purchase for in-store purchases or delivery for online orders. We do not issue refunds to the original payment method. Items must be unused, in their original condition, with tags attached and in their original packaging. Shoes must be returned in their original box. Sale or discounted items and gift cards are final sale and are not eligible for exchange or store credit.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned like custom products (such as special orders or personalized items. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We do not issue refunds to the original payment method. Eligible items may be returned for in-store credit or exchanged within 7 days of purchase for in-store purchases or delivery for online orders. Sale or discounted items and gift cards are final sale and are not eligible for return, store credit, or exchange.

Exchanges (if applicable)
We only replace items if they are defective or damaged or if you need a different size. If you need to exchange it for the same item, send us an email at theperfectgiftshoptn@gmail.com and send your item to: 942 W. Poplar Ave Suite 7 Collierville TN 38017